Shipping in the US takes about 5 business days. Please allow 2-5 business days for processing and packaging at our fulfillment warehouse before your order is shipped. Orders placed after 3pm Thursday PST will start processing the following Monday.
Once orders are processed they cannot be changed. USPS tracking info should be updated on the USPS website within 5 days max. of receiving your tracking code. We are not responsible for delays in the USPS tracking system.
Returns within 30 days can be made as long as the original package has not been opened. Diamond Beauty Skin Care™ is not responsible for unforeseen delays due to the US Postal Service.
We are not responsible for lost, stolen or damaged items once delivered or an incorrectly entered address. Once items have been scanned as delivered to the customer's address, it is up to the customer to claim any missing, stolen or damaged items with the appropriate Postal Carrier or credit card.